I'm a little concerned about deleting the Windows update, but that's the only practical work-around. I have had good results when I contacted them about other issues. I'm sorry that the HP Support Center didn't pick up on this solution sooner. I may try to test this theory myself by removing the Microsoft KB3132372 update as I rely heavily on the Solution Center. Here are confirmations that this update is impacting HP Solution Center: Microsoft states that it is aware that this update causes other software issues, but advises not to remove the update because it exposes systems to vulnerabilities.
I am almost certain that this is the cause of the problem. There was only one change, as follows: "Security Update for Internet Explorer Flash Player for Windows 10 Version 1511 for 圆4-based Systems (KB3132372)". I then researched any changes that were made to my system on or after. My last successful use of the Solution Center was on when I used it to scan a document and save the scan as a PDF file. I completely uninstalled the Solution Center, rebooted, and reinstalled the program with the same failure to run. I opened my Task Manager and confirmed that the Solution Center was not running and had not opened. When I tried to open the Solution Center earlier today, there was a "bong" sound with momentary display of the program's flash screen. Until today,, I had been successfully using HP Solution Center v.14.0 on Windows 10 Home 64-bit (Build 10586) with my HP ENVY TS m7 Notebook PC and an older HP PSC 1410v All-in-One printer.
Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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